The latest Xbox Insider update is out now, and it’s causing major problems.
But things don’t always go smoothly with these early updates, and that seems to be happening here.
Players are reporting that their entire profiles are being removed.
Reporter Tom Warren of The Vergesaid this happened to him as well.
He said this kind of thing is known to happen with pre-release software.
VGCencountered the wipe as well.
The site said previously installed games remained on the console, but all other prefs were deleted.
The update also aimed to address an issue where your Xbox would not correctly detect Dolby Vision setups.
Clearly, the update’s release did not go as planned if it’s removing profiles entirely.
To completely close an account, users can navigate toSettings>Manage account>Close account.
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