Grinding Gear Games is dealing with an “enormous” amount of support tickets.
The dark fantasy ARPG’s launch proved to be huge.
It has remained one of the top-played and top-selling games on the platform since release.
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Technical limitations have compounded the situation, Grinding Gear Games said.
Its support system was overloaded with requests, causing emails to not be processed correctly.
It also improved its support systems so that it can process more emails.
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