Marvel Rivals developer NetEase has apologized to rightfully pissed-off players who were unfairly banned for cheating.
The problem is even though they were not using cheating software, this resulted in false bans.
NetEase failed to say how many.
“We have identified the specific reasons behind these false bans and have compiled a list of affected players.
We have lifted these bans and want to express our heartfelt apologies for the inconvenience this has caused.”
“Our mission is to provide all players with a fair, just, and enjoyable gaming environment.
Therefore, preventing and identifying cheaters is one of our top priorities.
“With any ongoing detection system, there is always room for improvement.
We appreciate your assistance in helping us tackle this challenge.
if you bump into any cheating behavior, just report it immediately; our reporting system will respond promptly.
it’s possible for you to reach the support team via either in-game or in Discord!”
Fingers crossed for HERBIE to be added as well.
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