Microsoft alerts Xbox users that the latest firmware update for Xbox wireless controllers is having some problems.
Microsoft is not having a good week with its Xbox firmware updates.
A follow-up message on social media indicates that Xbox Support is looking for a more permanent solution.
We are aware of an issue with the Xbox Wireless Controller 5.23.5.0 firmware update.
Our teams are actively working on a solution.
Entirely erasing those profiles was an unintended consequence.
That issue shouldn’t affect players who aren’t a part of the Xbox Insider program.
For players who are in the program, they can choose to leave the preview.
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