UPDATE: Microsoft fixes the issue, affected consoles now update as normal.
Thanks to the team@DigitalFoundryfor notifying us about this issue.
Used consoles sold on eBay and factory-reset also have the same issue.
Let’s be clear about what we’re talking about.
As far as we’re aware, the problem does not impact 2016’s Xbox One S hardware revision.
We’re talking about the launch model, the set-top box edition.
Two of our consoles are running 2017 dashboards, the other a 2018 revision.
None of them can update - not from the internet, nor from USB via the downloadable offline installer.
The sample is small, but some updates did complete successfully.
And if it’s happening now, what about 10 or 20 years into the future?
Nothing can take those games and those experiences away from us.
It’s on the radar.
This applies to all Xbox consoles since Xbox One onwards and also poses problems for the PS5 Slim too.
The original PlayStation 5 models work quite nicely, I think.
Most games ship on disc and are mostly feature complete.
The PS5 Slim, however, is problematic.
Initially, we discussed the reports, confident that the story was true.
We ended up re-recording the segment on Saturday morning.